Deal with Difficult People: Keynotes, Trainng, & Retreats

Difficult People are all around us.
**Sometimes it’s them. Sometimes it’s you.**

Reduce stress, increase productivity, and bring out the best in your team.

Be a Red Shoe Leader!

Sooner or later, someone is bound to misbehave...

Get ready!

Deal with difficult people. Grow with Crisis. Lead ethically.

Eventually, someone misbehaves. Learn communication strategies to resolve workplace tears, tempers, and drama.
Red Shoe Leader Programs help business leaders, government teams, and military families change cultures to
bring out the best in everyone.

Master Communication Strategies to Manage Tears, Tempers, and Drama

Create a safe, inclusive, productive workplace. Step into the role of 6 disruptive communicator styles with empathy to bring out their best.

Identify what works and what doesn't in your workplace
Understand six types of difficult people
Master seven communication competencies
Practice strategies to bring out the best in each team members

Run Effective Virtual Meetings

Life's too short for boring meetings that accomplish little.

Set the tone before and between meetings
Cultivate a culture of risk for exploring new ideas
Manage the flow of communication graciously
Deal with disruptive communicator styles
Practice strategies for running an effective meeting

Lead So Your Team Follows! Deal with Six Difficult Characters

Leadership requires practicing new mindsets and skills. Start with empathy, commitment, and a strong plan.

Understand six styles of difficult people
Harness the power of conflict with humor
Learn by misbehaving as difficult people
Create a Red Shoe Leader Action Plan

Manage Conflict: Deal with Bullies, Heroes, and Victims

Business stress can bring out the worst in the best of us. Empathy, communication skills, and a bit of humor are the solution.

Understand why people misbehave
Identify strategies for different types of difficult people
Practice leadership communication strategies

Dr. Margarita Gurri is a consummate professional who brings deep thinking, delightful humor, and authenticity to everything she does whether she's speaking, coaching, problem-solving or writing. I've worked on numerous projects and participated in various brainstorming and mastermind groups with Dr. Gurri focused on ethics, marketing, problem-solving, and communication. I cannot recommend ANYONE more confidently and enthusiastically.

—Susan Brender, Communications Expert and Host of “The Susan Brender Show”