Welcome to the 5-Week Series:
Deal with Difficult People, Situations, and Conversations

So…How did your holidays go? Start the new year strong.

Understand difficult people. Bring out the best in everyone. Strategic empathy is key.
Especially in difficult times, managing relationships is essential. Increase productivity, creativity, and happiness within your team, organization, and your family.

LOGISTICS 
Workshop Series for 5 weeks total
Investment: @$7500 per team for the series 
Day: TBD for an hour each of 5 weeks

FIVE TUESDAY DATES 2021
Week 1: Six difficult people avatars
Week 2: Three levels of anger
Week 3: Polite shut-ups
Week 4: Power-ups
Mar 23, Week 5: Practice strategies
Ask about pricing for programs for you, your team, or organization.

OBJECTIVES
Identify 6 types of difficult people
Understand why they misbehave
Learn strategies to deal with them
Practice strategies to bring out the best in anyone

Look for …
Your confirmation email includes:
1. Zoom Link
2. Handout Links

Check all 5 dates when you register to create 5 calendar events in your confirmation email.