Welcome to the 4-Week Series:
Deal with Difficult People, Situations, and Conversations

Understand difficult people. Bring out the best in everyone. Strategic empathy is key. Especially in difficult times, managing relationships is essential. Increase productivity, creativity, and happiness at home, at work, and in the community.

LOGISTICS 
Workshop Series for 4 weeks total @$500 per person per series, valued at $2,500
When: Tuesdays, at 12-1 pm ET
Ask about pricing for programs for you, your team, or organization.

FOUR TUESDAY DATES 2021
March 25, Week 1: Six difficult people avatars
April 1, Week 2: Three levels of anger
April 8, Week 3: Polite shut-ups
April 15, Week 4: Power-ups
Plus Bonus Friday Red Shoe Hotline 8-830 am ET available during the four weeks 

OBJECTIVES
Identify 6 types of difficult people
Understand why they misbehave
Learn strategies to deal with them

Your ZOOM LINK, Handouts, and Worksheets will be included in your confirmation and completed emails.